Domestic Shipping
Processing Time:
Orders are processed within 2 business days.
Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods & Delivery Time:
Standard Shipping: 5-7 business days
Express Shipping: 2-3 business days
Shipping Charges:
Standard Shipping: Free for orders above ₹2000. For orders below ₹2000, a flat rate of ₹100 will be applied.
Express Shipping: ₹200 for all orders.
Tracking:
Once your order is shipped, you will receive a tracking number via email to monitor your shipment’s progress.
International Shipping
Processing Time:
Orders are processed within 2-3 business days.
Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods & Delivery Time:
Standard International Shipping: 10-15 business days
Express International Shipping: 5-7 business days
Shipping Charges:
Standard International Shipping: Flat rate of ₹450
Express International Shipping: Flat rate of ₹560
Customs and Import Duties:
International orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
Tracking:
Once your order is shipped, you will receive a tracking number via email to monitor your shipment’s progress.
General Information
Order Verification:
After placing an order, you will receive an email confirmation. Please verify your shipping details to avoid delays.
Address Changes:
Please ensure that all shipping details are accurate when placing an order. Changes to the shipping address after the order has been shipped cannot be made.
Lost or Damaged Packages:
The Arbours is not responsible for lost or damaged packages. However, we will assist in tracking the shipment and resolving the issue with the carrier.
Returns and Exchanges:
Please refer to our Return Policy for information on how to handle returns and exchanges.
